• First and Foremost: No Flash Photography (IYKYK😘).
• Annual Check-ups: Recommended for loose gems in settings, prong integrity, rhodium wear.
• Detangling Conditions for Chains: We recommend clasping your necklace before storing them laying flat to avoid tangling the chain. Never store necklaces on top of one another. Don’t sleep in necklaces or risk breaking the chain.
• Pool Rules: Emeralds, pearls and other porous gems should not be submerged or exposed to water— it dries out the gems and leads to cracking.
• Housekeeping: No household chores while wearing your jewels; do not clean your jewelry with harsh chemicals, perfume, hairspray, toothpaste, alcohol or acetone— especially emeralds, rubies, sapphires and pearls.
• Gym Etiquette: Do not lift weights or participate in outdoor activities while wearing your jewelry. Platinum rings, in particular, will bend out of shape. Hard impact can crack or chip your stone.
• Storage Suggestion: Store each piece separate from other jewelry or in soft pouches.
• SPF 50: Protect your gems from extreme temperatures, or extended periods of sunlight.
• Use of Heavy Machinery: Do not clean emeralds in ultrasonic or steam cleaners, these can damage or crack the stone.
• DIY Cleaning: Please use an extra soft toothbrush with warm water and a mild dish soap.
